Banking projectsBlack Sun Technology has delivered a large number of programmes in global Investment banking. The following are selected highlights.
US electronic message retention systemBlack Sun Technology were called in to rescue a failing programme to deliver email and instant message capture for 17,000 bank staff in North America, based in Chicago. There was a fixed delivery date to meet a regulatory demand from the Securities Exchange Commission (SEC). This was achieved against significant challenges in a very short timescale, by making some tough but effective decisions within the organisation and suppliers.Process definition for outsourced workingBlack Sun Technology were also called in to rescue a failing programme in Europe to improve the cost effectiveness of application development and maintenance within Group Functions (Compliance & Legal, Human Resources, Risk, Finance and Services) by means of outsourcing to specialist offshore companies in India.An aspect of this was the operational processes, documents and tools to be used for operation of the organisation in the new outsourced environment. Working with a core team from previous contacts in ABN AMRO in the UK, we developed simple and effective processes that users would actually want and be able to understand. We identified representatives for the customers in the business areas and the outsource suppliers to work closely with them to develop a “back to basics” approach, which very quickly and cheaply allowed the delivery of processes and training to the staff which they found useful. Furthermore, this provided the structured foundation for the organisation to increase its sophistication and move towards CMMi level 2. Northern Hemisphere IT Project Office EstablishmentInvestec have a central IT department servicing five internal
banking units. They had a history of unstructured IT delivery with
no control, traceability, predictability or successful delivery. IT
projects were always orders of magnitude more expensive and behind
schedule than the plans, often with requirements only partly met.
The bank representatives would phone up individual IT staff on an ad
hoc basis, thereby receiving unsatisfactory service. Black Sun Technology wrote the Mithras web based programme management database tool to organise the information, allowing senior management complete transparency of progress and finances. At the completion of the assignment Black Sun Technology recruited a number of project managers who were able to operate a well controlled and efficient system. One manager stated that Black Sun Technology “had
changed the way people think – an amazing achievement”. Other projectsBlack Sun Technology has delivered over 200 investment banking projects, including;
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